One of the stranger parts of working in my corner of higher education is explaining my job to "regular people". When I tell them my title, they have all of these questions and I tend to deflate them with my answers.
Person: Ooooh, I bet you travel around the world a lot!
Me: Not really. I work on a campus. Mostly I email.
Person: It must be fun getting to plan trips for people.
Me: Nah, I don't really do that.
Person: Well, I bet you speak all of the languages!
Me: My Spanish is comparable to that of a 4-year-old with a strong grasp of the present tense.
If I'm feeling surly I break into something about 24/7 crisis response and pulling my grocery cart over to run a StudioAbroad locator search on my phone when a glance at my Facebook feed reveals a terror incident took place. (I'm super fun at parties.)
If you are a new reader of Study Abroad Careers this dream job fantasy might be what has drawn you to the field in the first place and how you landed on this website. You definitely studied abroad and now want to keep living that global life (kudos). Working in study abroad seems like the best way. It totally can be a dream job, just not in the ways you first think. Working inside study abroad is way different and sometimes even better than being on the other side.
If you are a long-time reader you probably already know my goal is to show the authentic honest portrait of what we do in international education vs. sell the Instagram version. That's why I feature real people in the field via Real Careers. That is why I have guest bloggers and interviews about different facets of the work. I want people to know that even though I'm not jet-setting, playing Rick Steves, or a polyglot, I still have a truly fantastic job. It's not because of the cool factor, it's because I get to interact with students during one of the most meaningful times in their lives.
Why am I telling you all this? Because so many people fall in love with the idea of working in education abroad that they jump right to job applications part before taking the time to consider what they want and need from a job. Then they wind up a bit deflated if that specific job doesn't provide what they hoped. It took me 15+ years to figure out that if you want to be truly happy in your work it's not just about working in the field. If you don't want to burn out, you also need to think hard about 2 more pieces:
1) In what kind of environment do you thrive?
2) How do you want to spend your days?
Those things can matter so much more than the job title or pay. The mission of your organization might light you on fire, but how do you actually fill those 40+ hours? And what is your work environment like? Surprisingly, this can vary WIDELY based on where you work and what role you have within that organization. A person who has the job title Regional Field Recruiter for a 3rd party study abroad program provider will have days that look very different from a person who is a Study Abroad Program Assistant in the exact same company.
The recruiter might work from home 10 months a year and spend upwards of 75% of their time traveling regionally with no time for a pet or partner. When they are not standing at a college info table or giving presentations (trying not to lose their voice), they are entering contact details from student interest cards at the Comfort Inn or following up with students via email from a laptop at the airport. They only interact with students on the front end and never get to hear about a given student's experiences but they have all the frequent flyer miles and hotel points to score a summer vacay.
Conversely, the program assistant might never travel unless they are lucky enough to get their turn to go to NAFSA. Instead they work in an office with a team of awesome study abroad pros who helped onboard them (and like to walk on lunch breaks). They might have zero face-to-face contact with college students, but their days are filled with phone calls to participants (and wary parents) from universities all over the US. They exchange emails (in English) with colleagues at universities abroad, having to keep the time zones in mind as they work. The walls of their cubicle might be lined with thank you postcards from former students they've never actually met.
And it is not just the title that makes things different "on the ground". A Study Abroad Advisor working at a small liberal arts college will likely have a different type of day and work environment than someone with the same title in a large research university. Office size, university demographics, institutional philosophy, access to technology, bureaucracy, budget constraints.... all of these will impact the way you are expected to do your job. You won't be able to foresee all of these factors up front but it is helpful to do some reflection before you set out on a job search.
If you are already in the field and considering a move to another role/organization you probably already know the answers to the questions below. If you have never had a full-time job, it might be hard to know, but prior schoolwork or part-time jobs can still help you to take an inventory of where you stand.
So think about it...
Notice how none of those questions have anything to do about study abroad?
Now go back to those study abroad job descriptions you were just checking out, eagerly ready to apply online. Do these jobs still meet YOUR criteria? Is it too hard to get a feel? Could some informational interviews with working professionals help you better understand which roles and organizations are a good fit? If you are already actively engaged in a search....Think about your upcoming phone or in-person interview. What new questions might you want to ask at the end of the interview? Are there things you want to pay attention to as you tour the office?
This summer I've been thinking a lot about some of the fantastic people I've met as founder of Study Abroad Careers. I've interviewed all sorts people who were willing to share about their study abroad career, their international education job search, or their entrepreneurial journey. Sometimes I knew the person, other times it was a phone call, Skype, or email with a stranger. Regardless of the connection - real or virtual - expanding my network of professionals has been the greatest reward to grow from Study Abroad Careers. Which brings me to Sinclair.
One of my favorite collaborations came in 2016 after a Twitter connection with a total stranger. I reached out to Sinclair because I admired all the good he was putting out into the world. He just had this energizing positive spirit that sparked my creative side. He was kind enough to partner with Study Abroad Careers on a fun project to support study abroad job seekers with #MyHappyMail. You can read more about it here. We still get requests for Happy Mail by the way ;-)
Since our collaboration, I've continued to follow Sinclair on social media and subscribe to his weekly newsletter, Sinclair.ity. I've watched him hone in on his life purpose and find new ways to engage and support others in higher education and beyond. He now has a podcast, has been doing public speaking engagements, shares his fitness and mental health journey, and remains true/vulnerable throughout it all. I've loved watching from afar but decided to tag in with him recently just to get an update and ask if he'd send me a quick video update for all of you.
If you are in the middle of a study abroad job search or just trying to figure out what's next in life, I encourage you to consider adding Sinclair to your daily dose of pick-me-ups. As a person who is probably more stuck in the middle that I want to admit, I find interjecting positive into my life has a contagious effect.
Over the coming months I plan to provide updates on the people featured on this site in the hopes that you can continue to learn from their stories. Is there someone you want to hear from? Just let us know in the comments.
Quick Global Pro Institute update for any of you who are considering joining GPI during fall 2017. You now have 2 different options for the class and can pick the one that best fits your personality and career needs.
GPI 101: Self Study
This is exactly what it sounds like. You get the core content of the program without the coaching or GPI community. This works great if you are fairly self-directed or are already in the field. Learn more or register
GPI Masterclass: Coached
This option includes weekly group coaching from Brooke for the 4-week program, access to a private Facebook group for support, and 1-on-1 coaching from Brooke. If you are new to international education, this option is great because of the networking aspect. Learn more or register
Wednesday, November 15, 2017 (8 pm EST/5 pm PST) Brooke will be holding a free Fireside Chat: The Biggest Mistakes I've Made in My IE Career (so far). If you just want to get a free teaser and see what kind of advice you can expect from GPI, this is a great start. Register for free online
And if you are wondering why GPI, be sure to check out this post where I lay it all out.
Have a great #IEW17 Everyone!
- Kelly K.
Networking is a critical part of the study abroad job search process. We've all heard the saying, "It's not what you know, it's who you know". Well, it's often true. You obviously need the skills to do the job, but first you need an interview or personal connection where you can communicate your potential. A referral from an insider, who will personally vouch for your work quality and motivation, can help you get a second look or open doors to future opportunities. This is true for newbies and those of you looking to move up/on from an exisiting position.
I get that you already know this stuff. I'm not telling you anything new. But I mention it because what I do find is that how to request help and what to do after recieving help isn't as well understood. Your actions at these two points can make the difference between a professional contact actively supporting your job search or just providing the perfunctory recommendation letter. To be honest, if you really miss the mark you could jeopardize future requests for help.. Yikes!
So here are 3 tips, based on my experiences on the referral side of things --
First, say "Please"
This may seem rather basic, but ask before you list someone as a reference. Even if you are 100% certain the individual will serve and say wonderful things about you, ASK. Even if they said, "thanks for being a kickass intern this summer, feel free to use me as a reference", ASK. Ask nicely and give the person an "out" (you don't want someone who is less than enthusiastic or rushed filling this role). Ask for each and every job posting.
Why? If I get an unexpected phone call from an employer who is interested to hear about your work performance and I don't know: 1) which institution or organization 2) what position it is for 3) your current resume details or 4) why you want this job, how am I supposed to knock it out of the park for you? I need to know some basics before I can answer their questions and serve as a positive reference. It's also basic professional courtesy.
I get that you might be applying on a short timetable and it is 3 AM, but at the very least, send an email to fill them in. If you have already spoken to the person and they have agreed to be a reference, you should repeat "the ask" for each position, providing updated information about the new job postings as you apply.
REAL LIFE EXAMPLES:
I once got a call about a wonderful former employee but had to bumble my way through because I wasn't sure if the position was in study abroad or for a residence life position. There is a huge difference in what I'd say, and how I'd say it, based on which position was at stake.
I've also received a call for someone who did not provide a current resume and although I had glowing things to say, the most basic question, "Tell me how long you have know candidate X" was met with an awkward pause as I tried to do mental math and figure out when she last worked in my office. When you have been in a position for a while and take on multiple graduate assistants, practicum students, student employees, and volunteers it can blend together. I don't always have the best memory about these things and I presume other supervisors experience the same "brain blur". Help us out. We don't want a conflict with your resume details.
Stay in touch
Try your best to not just ask and run. If someone agrees to serve as a reference for a job and you have updated information about where you are in the search, take a minute and give them an update too. Let them know if you have landed an in-person interview. Or if you have changed your mind and are no longer searching for positions in study abroad, but are now applying to jobs working with international admissions, let them know. If your geographic target shifts, let them know. You never know when the contact can send along new leads. It also shows you are professional and organized. You don't need to give them a full play by play, but help them feel engaged and invested in your search process with a quick message when it counts.
Remember to say "Thank You"
If you get the job, let them know and send a thank you! Email is the most basic way to say thanks, but a handwritten note is far better. Your reference is now a professional colleague upon whom you might need to call for advice or services. I can tell you it makes a HUGE impression if you do it right. See this adorable bamboo plant to the left...
I received it from an individual I was informally coaching for several years. When she told me she finally "broke in" we were both in a celebratory mood. But I was totally surprised when such a kind, symbolic, and thoughtful gesture showed up at my office the next week. This study abroad pro has a lifelong fan. There may have been a small tear involved that day.
On the other hand, I've had indviduals contact me for references, never provide an update about the job or their search process, then contact me again out of the blue. Their only communication is when they reach out because they want something from me again. It's usually along the lines of, "Hey, Kelly, I need a letter for X by Friday. Thanks!" That doesn't feel very professional and certainly doesn't make me feel like going out of my way for them. You don't need to bribe anyone, Just show some basic appreciation for their role in the process. The person writing you a letter or agreeing to have that 10 minute phone conversation with your future employer is busy .
It can feel like the "list 3 references" is just another field to fill out on an application, but reference input usually comes at the crucial time when the employer is deciding if you get the job or not. In some ways this is more important than the resume. So remember to make the right impression everywhere it counts.
Forget March, this September came in like a lion. The back to school energy on my campus meant busy days filled with heaps of excited students asking questions about study abroad. There were two new peer advisors to train (using some of Abbie's awesome training advice). Then I had a bit of regional travel for a few study abroad meetings.
Just because I was busy tending to "the day job" doesn't mean I've stopped cultivating study abroad job search nuggets for all of you here on the blog. It might be mid-September, but better late than never is my new motto.
Last week, while making that 10-hour roundtrip drive to my meeting destination, I had the chance to take in a new audiobook that fired me up: Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert (yes, the Liz Gilbert of Eat, Pray, Love fame). I highly recommend the book, even if you don't consider yourself "a maker". Check it out. Seriously. Do it!
In the book, Gilbert shares a great career advice tidbit from Mark Manson's blog where he talks about finding your life purpose. She explains that all jobs -- even what you perceive as the "dream jobs" have a part that sucks. It is 100% true. Every job requires some level of sacrifice So finding the right fit is less about "your passion" and more about what negative things you are willing to tolerate to chase your dream. Or as Mason says,
"What flavor of shit sandwich would you like to eat?"
Wowza! How many ways do I love that?!
Isn't it the truth, though? The downside is ever so important to consider as you pursue a job-- whether it is your first job or your fourteenth. What kinds of sacrifices you are willing to make? Would you take low pay, an undesirable location, a cross-country move, horrible long hours, a title demotion, zero flexibility, abysmal benefits, no travel, too much travel, responsibility levels that induce stress? You get the idea...
Considering the not-so-glam side of a job is a great way to stay grounded in your search.
Our natural tendency is to read a job description and immediately start dreaming about our new life in that perfect position. (This is particularly true if you are already in a job you feel has let you down.) Think about it -- if you are in a job now, surely at some point that job seemed like a perfect opportunity. And it likely was fab. You learned. You grew. You paid those student loans. But here you sit, looking through job postings, hoping to find something your current position cannot provide-- things you need to nurture your "you-ness".
In this process of searching and dreaming it is easy to lose sight of reality. Every job has something that is less than ideal. You probably just don't have the inside information to see it yet. This is an important truth to accept. It doesn't mean you shouldn't strive for growth and possibility in a new role. Not at all. It just means that maybe choosing your next move involves looking at the benefits and drawbacks before you leap. It means you ask more questions of yourself. Know your dreams but also come to terms with what kind of "shit sandwich" you can stomach.
So how about it? What are you willing to put up with to fulfill your ultimate career goals?
Resumes are hard work.
No one I know actually likes creating and updating a resume. If you are trying to get a job in study abroad, whether that is straight from university or as a career-changer, you might not even know where to start with one. Most people just customize a template or churn out whatever your campus career center taught you, without regard for the specific industry.
The resume you used for your college internship is likely unsuitable for a study abroad position. And the resume you created for a university study abroad advisor position should definitely be tweaked before sending it off to a study abroad program provider.
If you are mid-career, it is just as important to give your resume the attention it deserves. It is probably more painful too! You still need to do it. This is true even if you don't want to leave your job. Once you are working it is fairly easy to let awesome experiences and skills accumulate without writing your accomplishments down. As much as you think you will not forget that killer project you rocked, you will. I promise. You will.
How do you know? Because mine is outdated. Sooooo outdated. I have a publication coming out this month I haven't added. I've been on at least 3 committees that are not listed. I've applied for 4 grants and I'd have to dig to find the names so I can add them. I also need to create a CV version of the resume, just in case. Yes, this is all totally embarrassing for someone who writes about career development. So use this as a cautionary example.
Why keep a resume updated if you are not job searching? Because you never know when you may need to provide a resume with little to no notice. I've had to include a resume with grant applications, my Fulbright application, for a colleague to see an example of an IE resume, and a few times when a "dream job" popped up and I wanted to toss it out there.
Don't go at it alone.
Getting help with your resume can speed your pathway to a job and make it less painful. Seeing different industry examples is vital. International education has buzzwords which signal you are "in the know" (and also words to avoid). If you already have an education abroad career mentor, reach out for a resume critique. Don't be afraid or take it personal. Just do it!
If you don't have someone available to help, or if you are just starting, consider getting your hands on a resume toolkit designed for international educators. Missy Gluckmann over at Melibee Global has an in-depth resource guide that targets resume design/re-design. She gives you a 100-minute webinar, 35 pages of before & after real resumes (my favorite), a resume resource guide, and tips. And it is actually affordable for unemployed folks. Here's the link:
>>>Resume Tips for International Education
There are also a few general tips available on this site in the Jobs section and you can find some resume content pinned to the Study Abroad Careers Pinterest Board.
But whatever you do, don't put it off or time will slip away. Your resume deserves better!
:: off to update my resume ::
When I talk with people who want my job, there are two questions I always get:
What master's degree do I need for a job in study abroad?
How do I get experience when no one will hire me?
To be honest, I struggle to answer that first question. I have a master's degree (and a doctorate) in student affairs & higher education administration. My graduate assistantship paid for my education while providing hands-on work in a study abroad office. Then my assistantship magically turned in to a full-time study abroad job when my boss quit and I got hired. I was a lucky rainbow unicorn. Okay, there was a lot of hard work and strategic networking in there. But still-- to assume you can just roll on up and do the same is not fair. Things were easier 14 years ago.
I know that grad school is expensive. I also know competition for entry-level study abroad positions is fierce. And in case you didn't hear, study abroad jobs don't pay much. Starting annual salary is typically less than the masters program price tag.
So it is problematic for me to make a blanket referral to grad school without also mentioning:
I hate it when I see aspiring educators who paid 40-50k for a masters still struggling to nab a job interview. It is deflating to their spirit-- not to mention frightening when the student loan statements start coming. Sometimes it works out great, but there is no guarantee.
Similarly, I feel bad when someone spends a year (or more) busting tail to break in, only to succeed then hate their job 3 months later. Just because you love to travel doesn't mean you'll love being tied to a desk 12 months/year sending others off on the adventures you long to have.
The work experience question is more challenging. The easiest way to get work experience is while you are still a student, whether that be undergraduate peer advisor or graduate assistant / practicum student. Part-time work and training are more accessible when you are in a university setting.
Yet most of the people I talk to already graduated from university. They have full-time jobs to pay the bills. Or they are unemployed and need something fast. They might have time to volunteer, but they don't have the right connections to get set up with a volunteer position. So while it's easy for me to spout off, "hey, go volunteer to get experience", truth be told, even unpaid work can be difficult to secure on your own.
These 2 frequently asked questions were key motivators for the creation of this website. I wanted to provide a resource to demonstrate there's no one right pathway to a study abroad career. And I wanted to be really upfront about what it means to have a study abroad career. Working in these jobs is not always the dream it seems when you are a program participant. I'll be the first to tell you it is not for everyone or every stage of life.
Why I am telling you all this? Because I want you to know you have options.
Early on in the creation of Study Abroad Careers I knew I wanted to help others find ways around the common roadblocks. I had a few brainstorms and made some notes. But as is true so many times in life, I set it aside and it remained "just an idea". I was busy raising a kiddo, finishing my doctorate, working my day job, and building this website to share with you.
Fast forward to fall 2015...someone else beat me to the punch. Brooke Roberts, from Inside Study Abroad, built and launched Global Pro Institute (GPI). After kicking myself for my lack of action, I quickly got over it and my regret turned to complete and total excitement. Why? Because here's the thing -- it's better than anything I could have created. Honest.
The Global Pro Institute directly addresses 2 common roadblocks: education & experience
I (cautiously) connected with former GPI program participants, saw their progress, and checked out what all was involved. My initial fear was that GPI was just selling "the rockstar dream". But those fears went out the door when I explored the content of the classes and saw how people were inspired to move from dreams to actionable steps.
In mid-April I reached out to Brooke by Skype to see if Study Abroad Careers could partner to provide the class to readers. During that conversation, I realized we are on the same page, working for the same goal. We may have different approaches, but she is exactly the cheerleader job seekers need.
GPI provides everything I don't have time to give you right now. Study Abroad Careers is a major labor of love. And I want each and every one of you to grow and bloom in your careers, regardless of how that happens. I decided my only option was to share information about GPI with readers and let you decide.
Global Pro Institute (GPI)
The 3rd cohort of Global Pro Institute is about to close soon, but there's still time to sign up for this round. Registration ends on Sunday, July 10, 2016.
Here are some things you might want to know about GPI:
Who is the Global Pro Institute for?
Anyone who has a sincere desire to work (or grow) in the field of education abroad. I say sincere because it is a commitment. It is a real class. Brooke has a student affairs background and knows how to design a learning program that is also fun and energizing. The course lasts 6 weeks and is designed to jumpstart you. As with anything, you get out what you put in. So you have to be ready to reflect, listen, and LEARN.
What is included in the GPI package?
And after you complete the GPI class (this part is new):
You can find out all the details on the website HERE And a good way to preview what that really looks like is to search social media for #GlobalPro
How Do I Sign Up?
If you feel like this is something you could benefit from, here is where you can go to sign up:
Click Here to Enroll in the Global Pro Institute
Disclosure: Study Abroad Careers is a GPI Ambassador, if you use our links we get funds to contribute toward our web hosting fees (but, sadly, it's not enough for a pony).
Is GPI for me?
Only you can answer that. It depends on what you want to accomplish, what you already tried, and what you are willing to put into your career development. What I can tell you, is that you won't get any of the same content or experiences in a graduate program, regardless of what you study. It is practical stuff vs. theoretical.
I support GPI because I feel like this is the content and approach I recommend to people through Study Abroad Careers. Do I wish I'd created GPI. Heck, yeah! But I'm also the first to admit I just don't have the time to put together such a comprehensive resource right now. That doesn't change the fact that I still want you to know it is available and to take advantage if this kind of program suits you.
It's the end of May, which means around the world international educators are packing their bags and heading to Denver for the 2016 NAFSA national conference. You've read about the NAFSA conference on this blog and maybe even wondered if you should attend.
Let's face it, not everyone can be there. But I have some super exciting news for you. Next week Study Abroad Careers will be posting video updates from #NAFSA16, providing an insider view of the conference. You'll get to see the NAFSA career center, learn about conference volunteer opportunities, and perhaps "meet" a few people to hear their perspectives on breaking in to study abroad.
UPDATE: Missed our Facebook Live event? No problem.
Check out the videos below.
Writing cover letters is hard work. If you are going about it the right way, you are tailoring each one to the specific job. At a certain point it all starts to seem a bit fluffy, doesn't it? When you have cover letter writing fatigue you are more prone to start stuffing in words without thinking about their meaning or how they might be perceived.
Words have different connotations to different people, so there is bound to be a range of responses to what you write in the cover letter. However, here are 4 words I frequently see and explanations of why I suggest you ban them from your cover letter now (including what to put in their place):
I am listing this one first because I am guilty of using the word in my own cover letters. I've described my "passion for advising students" before. It wasn't until I read this great article on the problems with passion talk that I began to question how describing my emotions about study abroad work had anything to do with my ability to meet the expectations of my employer. Do you have a passion for study abroad? Wonderful! That is a prerequisite. But enjoying your own study abroad experience and enjoying the work of administering the programs are two different animals. If you choose to use the word passion, be sure you use it to describe the features of the job itself.
In your cover letter you want to signal you are "in the know" and familiar with the language used by industry professionals. The term trip is generally frowned upon when used to refer to a study abroad program. Instead, use the term program. A trip sounds like a vacation and de-emphasises the academic and programmatic nature of study abroad. Whether you agree with this or not, you will score points by using the common terminology (and might lose credibility for calling your program a trip).
In the case of the word travel, it is not so much the word you should ban, it's what normally follows. Including a summary of all of the places you have travelled is a waste of cover letter real estate. Instead of providing a laundry list of your Eurail whistle stops, only describe meaningful learning experiences abroad. If you have been to lots of places, great. But the important part is to tell the employer why that makes you suited to this job. What did you accomplish during your travels (ex. experiences working alongside different cultures, honing your language skills, fundraising for a charity) and how has that life experience prepared you for this specific job and its duties. Learning how to navigate public transportation and backpack is an accomplishment, but not one that directly relates to most study abroad office jobs.
There are two problems I have with the word immersed. The first is simply that it gets overused. In nearly all scholarship applications, study abroad essays, and cover letters I read, someone drops this word to emphasize the overseas experience as truly foreign. This takes away from its power and starts to generate a little eye-roll after reading it so many times. The second problem is that it comes across as a bit dramatic. Just being abroad, in another country, you are surrounded by difference. Is this how you are using the term immersed? What are you really trying to say? If you mean you lived with a host family in a small town where you did not speak any English for 6 months, and only interacted with host-nationals, describe that instead. And, like travel, tell us how it changed you. How did this immersion impact your worldview, skills, and attitude.
So what do you think? Agree with me? Disagree? Are there others that should be included on this list? Let me know what you think in the comments below.
Eventually, all of those résumés you have been sending out will result in a call or email with supremely awesome news-- they want to speak to you about your qualifications for the job. As soon as you are done celebrating, reality will hit and you'll think, "now what?"
Don't panic. Do prepare. Here are some tips on what you can do to get interview-ready.
Don't wing it. Every interview requires preparation. The amount of preparation will depend on the format (phone/Skype/in-person) and the position.
Do your homework. You will need to allocate enough time to carefully review and reflect upon the following:
Don't waste preparation time trying to memorize each program in their program portfolio. This is not expected, nor possible. The interviewer(s) will care about your skill set, prior work experiences, and other soft skills. They will not care how well you spout off memorized facts about their Barcelona program.
Do review the organization website in detail. Things to research on the website:
Don't expect to be asked more than one question about your own study abroad experience. You may not even be asked at all.
Do be prepared to go beyond the standard "it changed my life" if they ask. They will want to hear more reflective accounts of your time overseas. What did you learn? How are you prepared to apply that learning to this job. Focus on that.
Don't forget to anticipate (and practice) potential interview questions. A great place to start is the job description. Review it again and highlight the key requirements. For each requirement, be prepared with a story of a time you took action or demonstrated the skill, and what tangible outcome came of it. Include at least one "I messed up and learned from it" story, in case they ask.
Do write it down. Create a Word document and prepare your stories. The writing activity will help you to internalize the stories so they come out natural when you are in the interview. Think of it as a dress rehearsal.
Don't worry if you struggle to come up with a work-related story for every job requirement. For example, maybe your prior job did not give you the chance to manage others, but the new job asks for management experience. Your lack of experience may have nothing to do with your preparation to take on the new challenge.
Do reflect on ways you can prove this to the employer. In the management example, identify the traits and skills necessary to be a strong manager, and provide a story of how you have demonstrated these in a non-work setting, like a club or organization. This is MUCH better than saying you don't have any experience. Give yourself credit where credit is due.
Don't limit your research to the company website.
Do use LinkedIn, Glassdoor, and other sites to supplement. On LinkedIn, search the job title and company/university name to see if you can locate individuals who held the job previously. (Tip: We advise you do this in private mode) How do they describe the job on their résumé? Sometimes there is a gap between the job description and the employee's description of the job. This can be very helpful in understanding the realities of the role. Glassdoor can provide salary information, employee reviews, and interview experiences for larger organizations. Just take it with a grain of salt, as people who devote the time to fill out a review are more likely to be disgruntled. If the position is at a public university, be sure to check out state salary databases. We talk more about this in our Salary Secrets post.
Don't forget to double-check the interview details before you begin.
Do confirm the time zone, technology functionality (log in to Skype for a test run), and ensure you provided an accurate phone number (and have theirs, in case). For phone interviews use a land line vs. mobile to avoid a bad connection or dropped call. If it is an in-person interview, make sure you have confirmed you know how to get there, anticipated traffic for the time of the day, and planned to arrive early. Better to sit in the parking lot giving yourself a pep talk in the rearview mirror than be unexpectedly late and arrive all sweaty, breathless, and apologetic.
After the interview, remember to formally thank the individual(s). If it was a phone or Skype interview, send an email soon after. If it was an in-person interview, send a nice thank you card as soon as you can. While most people know this, it is easy to forget to follow-up in the post-interview phase. Try to be sincere and personable in your thank you. Mention specifics from the interview vs. using a canned thank you note. Let them know why you enjoyed the experience or what you are most excited about in the role. Go the extra mile. You would be surprised how few people actually send a thank you these days.
All job seekers hit a wall of frustration at some point. It's okay. Maybe you had too many letters that "regret to inform you" that you aren't landing that dream job. Or perhaps you're just emotionally drained from the process of waiting. So what can you do to keep your chin up and avoid a job search rut? Here are a few things to try when the going gets tough:
Always have a pot on the fire
My tried and true technique was to always have an application out there so that when a ding letter came, there was still hope. I know that might sound desperate or like I was tricking myself (I was), but it works. Don't let your opportunities run dry. It makes it so much easier to move forward when you hear the word "no". I even recommend creating an Excel sheet to keep track of each application and the date of submission. Don't get hung up on how long it has been since you submitted your stuff. As long as you are still active in the process, keep it on your list and charge on.
Grab a partner
Like lots of things in life, tackling challenges with a friend can add dimension and remove the feelings of isolation. Find a friend who is also searching for a job. It doesn't have to be a job in the same job sector. Share updates, victories, and different approaches to your search process. Cheer each other on. Meet for wine and whining when you get a rejection letter. Laugh at your interviews gone wrong. Proofread each other's cover letters. Do whatever it takes to lift each other up.
Exchange coffee for a new connection
If you are feeling frustrated, use some of your time to research companies on LinkedIn or scour university staff directories for individuals who have a job you desire. Don't be afraid to reach out and ask for 30 minutes of their time in exchange for a cup of coffee. This method is a great way to network and you might learn about a different pathway or approach for your search. For example, you could hear about positions before they hit the web as a formal job posting. Make sure to check out my tips for informational interviews first.
Maybe this means you bust out a journal and starting writing about your feelings as a job seeker--or you put on some music and bust a move to let thoughts jingle around in your head. It could also mean you simply step away from your web browser and think about things from a different angle. What could you try differently? Are you looking at the wrong type of organizations? The wrong type of positions? The wrong time of the year? Give yourself the mental space to ensure you are being strategic in your search.
These are my best tips. I'd love to hear yours in the comments below!
If you need leads on study abroad job postings, be sure to follow @SAbroadCareers on Twitter where we curate and tweet entry to mid-level job postings that catch our interest.
I often do informational interviews with people who want to find out how they can get a job working in study abroad (which is how this site started). Sometimes when I start asking questions about why they want to pursue a job in a study abroad office, their answers reveal that what they want to do in terms of day-to-day work doesn't always match up to the job description. It can be surprising to learn I spend very little of my time:
* Traveling the world (or the US)
* Leading study abroad programs
* Working with international students
* Interacting with people from other cultures
* Developing new study abroad programs
But wait... looking at your career, haven't you done all of those things?
The answer is YES, absolutely! I sought out special opportunities to undertake those responsibilities in various jobs over the years. And my current position is so varied that those assignments do come up. I do assist faculty members in designing their programs. I have some interaction with our incoming exchange students. I email with my counterparts abroad, across time zones and cultures. And I get the occasional overseas site visit. I love that part!
But the vast majority of my job is working to recruit and prepare American students for overseas study. I do this from a desk on campus. Some days I feel like my job is 99% email!
What does this mean for breaking in?
A lack of awareness regarding how university-based education abroad professionals spend their time can result in newcomers putting heaps of effort into a job search for a narrow position that might not be their ideal global career. International education is a huge field with many diverse career specialties. Study abroad advisor is just one job title. The great news is that there are alternative jobs out there that let you flex your intercultural skills and tie-in your passion for international experiences. So you might consider casting a wider net during your search.
What are these alternatives?
Here are 5 alternatives you might consider:
1. Regional Representative / Client Relations
WHAT THEY DO: Work for a study abroad program provider to develop and maintain relationships with decision makers (i.e., faculty, study abroad advisors, students, parents) at partner universities within an assigned geographic region. The job requires frequent domestic travel to meet face-to-face with partners, conduct information sessions, and attend study abroad fairs. Many individuals work from a home office and travel 15 or more weeks per year. The hours are long and the travel can be grueling -- lots of road trips and economy flights, making it hard to have a pet (or a relationship). There may be opportunities for overseas site visits and conferences. The great news is that a master's degree is typically not required to break in. If you start off in this job it is a wonderful way to network in the field and decide where you'd like to work next.
* You are a road warrior at heart and love to plan travel on short notice.
* You are energized by public speaking and answering questions.
* You love to promote and market study abroad wherever you can.
* Your interest in study abroad is rooted in the desire to travel and encourage others.
2. International Student & Scholar Advisor
WHAT THEY DO: Work with incoming international students and scholars to assist them with all aspects of transition to a US university. Duties may include some programming (orientation/social programs) but typically require immigration advising too. This will require specialized knowledge of SEVIS and the ability to serve as a PDSO/DSO to issue I-20s/DS2019s and a whole host of other acronyms and abbreviations related to the maintenance of immigration documents. As you can imagine, this requires special training in law/policy, attention to detail, as well as superior intercultural communication skills. You can learn the basics in a NAFSA workshop at a regional or national conference. A master's degree is often preferred, but not always required. There are usually more international student advising jobs posted than study abroad advising jobs.
* You want frequent international student interaction.
* You have strong intercultural communication skills.
* You excel at understanding, interpreting, and communicating complex regulations.
* Your interest in study abroad is rooted in the desire to work with people from different cultures.
3. International Admissions Recruiter
WHAT THEY DO: Work for a university, domestically and abroad, developing collegial relationships with secondary school personnel, agents, and funding agencies to build relationships with prospective international students. Recruiters work closely with International Enrollment Management/ International Admissions to achieve enrollment goals and communication targets. Oftentimes they will travel to overseas college fairs in the target regions. Current enrollment trends mean recruiters spend a lot of time in Asia and the Middle East, but target regions depend on the institution. As a recruiter you are the face of your institutional brand.
* You are a skilled intercultural communicator-- bonus for foreign language fluency.
* You love to promote and market study in the US.
* You love long periods of overseas travel and are open to going anywhere, anytime, even if it means you won't have time to explore.
* Your interest in study abroad is rooted in a desire for international student interaction and overseas travel.
4. Program Officer for a Grant/Fellowship Agency
WHAT THEY DO: Manage a caseload of grant applications, from submission, to selection, to placement, and program implementation. Specifics will depend on the agency and the type of placements or grants, but the focus is on ensuring the funding agency and student/scholar needs are both met. Some limited domestic travel may be a part of the job. You could even be called upon to welcome and lead scholars during part of their program. Many of these jobs are located in New York or Washington, D.C. where cost of living is high but international networking opportunities abound.
* You are passionate about citizen diplomacy.
* The idea of working for a international agency on high-impact work excites you.
* You don't mind if most of your work takes place at a desk.
* Your interest in study abroad is about making a change in the world.
5. Faculty Leader
WHAT THEY DO: Faculty leaders are full-time professors who also take on responsibilities to lead and manage programs abroad. They may do this through their home institution, by developing a faculty-led program, or they may teach for a study abroad program provider. In addition to their teaching duties, they take on thankless tasks behind the scenes-- everything from comforting homesick students to health and safety emergencies in the middle of the night. Leading a program abroad seems like a dream from the participant's perspective, but can be equal parts challenge and reward for the faculty member. The upside is that you get to interact with college students and see them grow in so many ways, all while getting paid to travel the world. But the pathway to this position is long (PhD) and requires that you also love teaching and research since the overseas part is limited.
* You have/or are willing to pursue a doctorate in your field of study
* Your true love is teaching and research
* You have no qualms about a 24/7 job with occasional high-stress scenarios
* Your interest in study abroad is rooted in the desire to develop and lead programs
These are just 5 options but there are many more. When seeking out opportunities, keep in mind that the job titles can vary widely. A great place to start your search for alternatives to study abroad is the NAFSA Job Registry where you can isolate your search to different categories.
Hopefully this post helps you to explore not only what might be out there, but helps you to take pause and ask yourself WHY you want to launch your study abroad career.
If you have applied for a study abroad job at a university, you probably already know there are hundreds of applicants for each position. You might wonder why you are not advancing, when clearly you are a stellar candidate. (We believe you.) The truth is, sometimes it is not you. Sometimes it is simply the process that allows candidates to filter up or down.
I've come to the stage in my career where I am asked to serve on international education search committees. This has been an illuminating experience, to say the least. On the outside you imagine it being a simplified process-- resumes come in, there is a short-list, and the best candidate is chosen from the pool. Once in the inner circle, you realize it is a complex and multi-phase process, guided by HR protocol and the deeper psychology of elimination. And what seemed like the top candidate can miss the mark anywhere along the way.
During my most recent search committee experiences, I tried to make note of what went on from start to finish so I could share it with all of you. I hope these observations help you to consider how each phase presents its own challenges and opportunities for you as a candidate.
PHASE 1: Resume Review
1) Meet all minimum requirements.
2) Meet as many preferred requirements as possible.
In a way, the resume review is all about the checklist-- you want to hit all of the marks. HR usually has a checklist that follows the posted job description. Don't leave anything to assumption. If it says "fluency in a foreign language", list it -- even if you were a Spanish major.
Search Committee Mindset:
Looking for reasons to eliminate
A spelling error or cliche can get you in the "nope" pile. The same goes for overly long (or short) resumes/cover letters and bad formatting.
Pique their curiousity.
What makes you stand out? They may put you in the "yes" pile just because they want to hear more. Do you have an interesting hobby that demonstrates an allied skill set? Include it on your resume. You might not think your weekly Star Wars podcast is of interest, but it shows you have skills in marketing, writing, communication, and technology. And they will remember you as the "Star Wars Guy/Gal".
Be authentic in your cover letter when describing why you want this job in this organization. Have you been trying to break in for a while? Say so. Describe your efforts (ex. informational interviews, pursuing continuing education, conferences attended, etc.) to demonstrate you are serious about the profession long-term. Show them why you are a good investment.
PHASE 2: Phone/Skype Interview
Tell a compelling story of who you are and what you can do.
Everyone will get the same exact questions during this phase. For this reason, answers will tend to have some similarity among candidates. Your job is to not only answer the questions, but use your response to highlight your unique strengths. You want the committee to have confidence that you are worth the $$$$ price tag for a campus invite.
Search Committee Mindset:
Comparing and ranking candidates
In this phase, resume credentials tend to take a back-burner to soft skills. How well you communicate, and how well you think on your feet, can make the difference in if you secure the on-campus interview. They will be comparing your strengths to all of the other candidates'. Interview order can be important psychologically. Earlier candidates might be less memorable, while later candidates will be sized up to those who come before.
Find ways to share real-life examples of work you've done, inspiring them to think of what ideas/attitude you will bring to the team. Read up on the PAR method before you start your interview.
PHASE 3: On-Campus Interview
Keep your game face at all times.
It is common for an on-campus interview to last all day, through at least one meal, and include both group and individual interviews with multiple stakeholders. It is tiring. Don't let your guard down, even during "casual" times like a campus tour. Don't speak ill of anyone-- especially former employers or anyone involved in the delivery of your study abroad experience.
Search Committee Mindset:
Comparing candidates' weaknesses
In the phone/Skype interview phase, the committee tends to rank candidates based on their strengths, but during the on-campus phase things are higher stakes. Not to scare you, but they are now more sensitive to your flaws. Not that they are looking for you to mess up or trying to break you down, but if something negative stands out in the way you respond or communicate, it will likely be discussed in post-interview deliberation.
After all interviews are complete, each committee member will be asked to rank on-campus candidates in order. Then a discussion ensues where each member tries to persuade the others their top candidate is "the one". In some circumstances, this can come down to pointing out candidates' (real or perceived) weaknesses.
Hopefully, this piece gives you some food for thought as you craft your resume and cover letter or as you pre are for your next phone/on-campus interview. I'd love to hear your thoughts and questions in the comments below-- whether it comes from your perspective as a job candidate or as a person who has served on a university search committee.
Today I got an unexpected phone call. It was a reference check for a former employee who is now a finalist for a position at a top-ranked state university. At first the call went as expected-- questions regarding strengths, weaknesses, collegiality, and if I'd rehire. The last question made me uncomfortable, but it was not a entirely a surprise.
They asked me if I would be willing to provide a "deep reference" for the candidate.
The term "deep reference" refers to someone identified by a primary reference rather than the job candidate. The way it works is that the person listed as a reference is asked to identify an additional reference for the candidate, without the candidate's knowledge. The employer then cold-calls this person to ask questions about the candidate. In research, we call it "snowball sampling", using an informant to refer additional informants. In hiring it goes by a few other names, such as "backdoor reference", "unauthorized reference", etc.
As job applicants, we obviously list references who will say glowing things about us. The intent of a deep reference is to dig deeper, perhaps uncovering something additional (maybe even negative) and to confirm the validity of the information provided on the resume or in the original reference check.
I can understand why an institution would choose to go beyond the names provided. No one wants skeletons in the closet. Hiring someone is a big deal, not easily undone. However, as a reference, I am very uncomfortable being asked to furnish a name and phone number for someone on the candidate's behalf.
That being said, it happens.
So...as a candidate, what can you do about it?
When you develop a list of potential references you will need to have a conversation about your search process. Always have a conversation with your reference, to ensure they agree to serve in this capacity. Do not EVER list a reference without asking, even if you know they'd be fine with it.
You need to formally ask them to serve, brief them on the position, and communicate WHY you want that job. It really does work best if you have a phone conversation. It also helps if you give them an updated resume and a few talking points. For example, it is easy for me to forget what years someone worked for me and exactly what all they did. I remember their work ethic and key projects, but I don't want to overlook anything and appreciate the refresher, especially if it has been a while.
During this conversation you might want to discuss the potential for a "deep reference" check. Discuss alternate individuals who might be able to comment on your work style within that same work setting. Maybe it is someone who worked alongside you on big projects, but wasn't your supervisor. Or it could be a person who was your supervisor, but they left the field since then and your current reference is still in touch. Have this frank conversation with your reference and agree on how to handle the question, should it come up.
It is also possible your reference is uncomfortable providing a deep reference. Talk about it and find out how they plan to respond to the request.
After having this experience, I'm curious...
Current professionals: Have you ever been asked to provide a deep reference? Have you been a part of a search where your hiring manager utilized this tactic?
Job seekers: Are you familiar with the practice of contacting deep references? Do you suspect (or know) unauthorized references were contacted during your candidacy?
Comment below to share your experiences.
You've probably heard that the first person to mention a dollar amount in a salary negotiation loses, right? Suggest something too high, and they write you off. Throw out a figure too low and you get shortchanged. Or worse ... they assume you are inexperienced.
Before you get into negotiation, you really need to have a guess on pay range. I'd argue you should do this research before you even apply. Putting together a solid cover letter and resume is hard work. If you are doing it right, you're devoting significant time to matching your skills to the job description. You don't want to spend valuable time applying for something only to later decline because it is not a feasible career move.
Some employers will come right out and post salary. I love it when this happens. But it's way more common for them to list salary as "commensurate with experience", "negotiable", or even not mention it at all.
Here are a few tricks I've learned to sleuth on salary:
1. State Salary Databases
If applying for a job at a public university you are in luck. Salary information is a matter of public record. Chances are that a few Google searches can yield valuable intel on what a particular position pays.
Start by Googling "State Salary Database" and the name of the state where the job is located. You might find a database published by a newspaper or government website. It can take some digging. You'll need to know the title of the position. You might also need to know the division, name of the person last in that position, or other details typically found on the university's website or directory.
When looking at dollar amounts, keep the following in mind:
2. Ask around
This may seem intuitive, but don't forget to ask current study abroad pros what they think. They might have inside connections and the ability to get a legitimate pay range for you or know something regarding what the last person was paid. It is not that big of a field. And people talk. Current professionals are typically aware of the going rate for different kinds of jobs as a part of their own career planning efforts.
If you can't get public information on a job because the position is with a 3rd party provider or private university, you might need to make an educated guess based on other factors. I like to use LinkedIn to follow the career trajectory of people in the same, or similar, positions. This is not black and white like a state salary database search, but is worth the research.
Here is how it works... go to LinkedIn and in the search box type the title of the targeted job. This will pull up a list of people with the same job title. Check to see if any of them work for the organization listing the job. You may just find the person who left, and where they went. Their next career move can tell you a lot, especially if a Google search uncovers salary range for their new position. You might also see what career path others have taken within that company.
TIP: Remember that people will be able to see if you are creeping on their LinkedIn pages unless you follow these instructions.
If you have other tips or tricks regarding this topic feel free to share in the comments section below. Or, if you have used any of these techniques successfully, we'd love to hear about it!